Contact information

Last Updated: October 13, 2025

At ONE WAY ECOM LIMITED, we are committed to providing transparent and accessible contact information for all customer inquiries, order support, or business correspondence. If you have any questions or need assistance, please use the contact details below.

1. Business Details

Business Name: ONE WAY ECOM LIMITED
Registered Office Address:
50 Stanley Street, Suite C, Level 7, Central,
Hong Kong Island, Hong Kong SAR

Registered Jurisdiction: Hong Kong SAR
Primary Market: United Kingdom

2. Customer Support Contact Information

📧 Email: support@celsiuswear.co
📞 Phone: +852 5728 1277

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (HKT – Hong Kong Standard Time)

If you contact us outside of business hours, we will respond as soon as possible on the next working day.

3. Important Notes

  • Please do not send returns or packages directly to our business address.
  • Once your return request is approved, we will provide the correct return warehouse address based on your location.
  • For inquiries about orders, shipping, or refunds, please review our relevant policy pages below.

4. Social Media

Stay connected with us for updates and announcements:


5. Related Policies

Note: This page provides our official contact details. For quick order assistance, please email our customer support team at support@celsiuswear.co.